Current plans · AS CRAWLED
Community Support
Standard
- first response time36 hours
HIPAA Compliance
Premium
- first response time24 hours
- urgent first response1 hour
Enterprise
- uptime sla99.9%
- first response time4 hours (24x7)
- emergency first response15 minutes (24x7)
Custom
Change history
Fly.io removed the Standard Support plan ($29/mo, 36-hour first response). A plan named Standard at the same $29/mo price and with the same features was added in the same update, so this appears to be a rename.
plans[Standard Support]Fly.io removed the Premium Support plan ($199/mo, 24-hour first response, 1-hour urgent response). A plan named Premium at the same $199/mo price and with the same features was added in the same update, so this appears to be a rename.
plans[Premium Support]Fly.io removed the Enterprise Support plan (from $2,500/mo, 99.9% uptime SLA). A plan named Enterprise at the same from $2,500/mo price and with the same features was added in the same update, so this appears to be a rename.
plans[Enterprise Support]Fly.io added a free Community Support tier at tier index 0 with community support as its only listed feature. The tier carries no price and no included limits.
plans[Community Support]Fly.io added a Standard tier at $29/mo with a 36-hour first response time and technical architecture support. Its price and features match the removed Standard Support plan.
plans[Standard]Fly.io added a Premium tier at $199/mo with a 24-hour first response time and a 1-hour urgent response. Its price and features match the removed Premium Support plan.
plans[Premium]Fly.io added an Enterprise tier from $2,500/mo with a 4-hour 24x7 first response, a 15-minute 24x7 emergency response, and a 99.9% uptime SLA. Its price and features match the removed Enterprise Support plan.
plans[Enterprise]Fly.io added a "HIPAA package" feature to the HIPAA Compliance plan. The existing SOC 2 Type II, DPA available, and BAA pre-signed features were retained.
plans[HIPAA Compliance].featuresFly.io removed the free Community Support tier, which had no monthly price and listed community support as its only feature. No free support tier appears in the updated plan list.
plans[Community Support]Fly.io removed the Standard support tier ($29/mo, 36-hour first response). A tier named Standard Support was added at the same $29/mo price with the same features, so this appears to be a rename.
plans[Standard]Fly.io removed the Premium support tier ($199/mo, 24-hour first response, 1-hour urgent response). A tier named Premium Support was added at the same $199/mo price with the same features, so this appears to be a rename.
plans[Premium]Fly.io removed the Enterprise support tier (from $2,500/mo, 99.9% uptime SLA, 4-hour 24x7 first response). A tier named Enterprise Support was added at the same price with the same features, so this appears to be a rename.
plans[Enterprise]Fly.io added a Standard Support tier at $29/mo with a 36-hour first response time and technical architecture support. Its price and features match the removed Standard tier.
plans[Standard Support]Fly.io added a HIPAA Compliance tier at $99/mo. It lists SOC 2 Type II, DPA availability and a pre-signed BAA.
plans[HIPAA Compliance]Fly.io added a Premium Support tier at $199/mo with a 24-hour first response, a 1-hour urgent response, a dedicated Slack channel and quarterly Solutions Architecture sessions. Its price and features match the removed Premium tier.
plans[Premium Support]Fly.io added an Enterprise Support tier from $2,500/mo with a 4-hour 24x7 first response, a 15-minute 24x7 emergency response and a 99.9% uptime SLA. Its price and features match the removed Enterprise tier.
plans[Enterprise Support]Fly.io removed the HIPAA Compliance plan, which was priced at $99/mo (9900 cents) and included the HIPAA package, a pre-signed BAA, SOC 2 Type II, and DPA availability. The data does not show whether these features moved to another plan.
plans[HIPAA Compliance]Fly.io changed the Community Support plan's monthly price from 0 cents to null. The data does not indicate whether the plan is still free or is now priced differently.
plans[Community Support].price_monthly_centsFly.io's Enterprise plan included values were reordered, with uptime_sla moved from first to last. The values were unchanged: 99.9% uptime SLA, 4 hours 24x7 first response, and 15 minutes 24x7 emergency first response.
plans[Enterprise].includedFly.io removed the 'Custom' plan, which was listed as 'Contact us' with no fixed monthly price. A 'Custom plan' tier with identical features appeared in the same change set, so this looks like a rename.
plans[Custom]Fly.io added a 'Custom plan' tier at tier index 5, listed as 'Contact us' with no fixed price. Its features are Committed spend, Volume discounts, Invoicing, and Dedicated capacity, identical to the removed 'Custom' tier.
plans[Custom plan]Fly.io's Community Support plan price_monthly_cents changed from null to 0. This reflects an explicit $0 price rather than an unspecified one, and no paid price was introduced.
plans[Community Support].price_monthly_centsFly.io's Enterprise plan included values were reordered. The uptime SLA (99.9%), first response time (4 hours 24x7), and emergency first response (15 minutes 24x7) are unchanged, so no limits changed.
plans[Enterprise].includedFly.io added a new feature to its Serious Support plan: "Waive or refund unintended charges for paid support customers," in addition to the existing access to a dedicated team of engineers.
plans[Serious Support].featuresFly.io removed the monthly price value for its Pay-as-You-Go plan, changing it from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io split the "Micro VMs and persistent storage" feature on its Pay-as-You-Go plan into two separate listed features, "Micro VMs" and "Persistent storage."
plans[Pay-as-You-Go].featuresFly.io consolidated two separate features on its Pay-as-You-Go plan, merging "Micro VMs" and "Persistent storage" into a single listed feature, "Micro VMs and persistent storage."
plans[Pay-as-You-Go].featuresFly.io updated its Pay-as-You-Go plan, setting the monthly price to 0 cents from a previously unspecified value.
plans[Pay-as-You-Go].price_monthly_centsFly.io removed the "Waived or refunded unintended charges for paid support customers" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io added a new feature to its Serious Support plan: "Waived or refunded unintended charges for paid support customers," in addition to the existing "Access to dedicated team of engineers."
plans[Serious Support].featuresFly.io updated its Pay-as-You-Go plan feature list, renaming "ACLs and narrowly scoped tokens" to "ACLs and Narrowly scoped tokens." No features were added or removed.
plans[Pay-as-You-Go].featuresFly.io removed the "Waive or refund unintended charges for paid support customers" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io updated the Pay-as-You-Go plan feature list, changing "ACLs and Narrowly scoped tokens" to "ACLs and narrowly scoped tokens." No features were added or removed.
plans[Pay-as-You-Go].featuresFly.io added a new feature to its Serious Support plan: "Waive or refund unintended charges for paid support customers." This is in addition to the existing "Access to dedicated team of engineers" feature.
plans[Serious Support].featuresFly.io split the "Micro VMs and persistent storage" feature on its Pay-as-You-Go plan into two separate listed features: "Micro VMs" and "Persistent storage."
plans[Pay-as-You-Go].featuresFly.io consolidated two separate Pay-as-You-Go features, "Micro VMs" and "Persistent storage," into a single combined feature listed as "Micro VMs and persistent storage."
plans[Pay-as-You-Go].featuresFly.io removed its HIPAA Compliance plan, which was previously priced at $99/month and included HIPAA-compliant workloads, BAAs, and SOC2s.
plans[HIPAA Compliance]Fly.io added a new Compliance plan at $99/month, which includes support for HIPAA-compliant workloads, BAAs, and SOC2s.
plans[Compliance]Fly.io updated the Pay-as-You-Go plan feature list, changing "ACLs and narrowly scoped tokens" to "ACLs and Narrowly scoped tokens." No features were added or removed.
plans[Pay-as-You-Go].featuresFly.io removed its Compliance plan, which was previously priced at $99/month and included HIPAA-compliant workloads, BAAs, and SOC2s.
plans[Compliance]Fly.io added a new HIPAA Compliance plan priced at $99/month, which includes HIPAA-compliant workloads, BAAs, and SOC2s.
plans[HIPAA Compliance]Fly.io changed the monthly price of its Pay-as-You-Go plan from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated the Pay-as-You-Go plan's feature list, changing "ACLs and Narrowly scoped tokens" to "ACLs and narrowly scoped tokens." No features were added or removed.
plans[Pay-as-You-Go].featuresFly.io removed the "Waived or refunded unintended charges for paid support customers" feature from its Serious Support plan. The plan now lists only "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io updated its Pay-as-You-Go plan, changing the monthly price field from none to 0 cents.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated the Serious Support plan, revising the feature "Waive or refund unintended charges for paid support customers" to "Waived or refunded unintended charges for paid support customers."
plans[Serious Support].featuresFly.io added a new feature to its Serious Support plan: "Waive or refund unintended charges for paid support customers." This is in addition to the existing "Access to dedicated team of engineers" feature.
plans[Serious Support].featuresFly.io removed the "Waive or refund unintended charges for paid support customers" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io removed its Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers and waived or refunded unintended charges for paid support customers.
plans[Support]Fly.io added a new Serious Support plan starting at $29/month, which includes access to a dedicated team of engineers and the ability to waive or refund unintended charges for paid support customers.
plans[Serious Support]Fly.io added a new Support plan starting at $29/month, which includes access to a dedicated team of engineers and waived or refunded unintended charges for paid support customers.
plans[Support]Fly.io removed the Serious Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers.
plans[Serious Support]Fly.io removed the Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers.
plans[Support]Fly.io added a new Serious Support plan starting at $29/month, which includes access to a dedicated team of engineers.
plans[Serious Support]Fly.io updated the feature descriptions on its Pay-as-You-Go plan, renaming "FlyCTL CLI" to "FlyCTL CLI: Orchestration from your terminal" and adjusting the capitalization of "ACLs and narrowly scoped tokens" to "ACLs and Narrowly scoped tokens."
plans[Pay-as-You-Go].featuresFly.io changed the monthly price of its Pay-as-You-Go plan from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated its Pay-as-You-Go plan feature list, shortening "FlyCTL CLI: Orchestration from your terminal" to "FlyCTL CLI." The description "ACLs and Narrowly scoped tokens" was also adjusted to "ACLs and narrowly scoped tokens."
plans[Pay-as-You-Go].featuresFly.io removed its Serious Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers.
plans[Serious Support]Fly.io added a new Support plan starting at $29/month, which includes access to a dedicated team of engineers.
plans[Support]Fly.io updated its Pay-as-You-Go plan, setting the monthly price to 0 cents from a previously unspecified value.
plans[Pay-as-You-Go].price_monthly_centsFly.io changed the monthly price of its Pay-as-You-Go plan from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated its Pay-as-You-Go plan, setting the monthly price field to 0 cents from a previously unset value.
plans[Pay-as-You-Go].price_monthly_centsFly.io changed the monthly price of its Pay-as-You-Go plan from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io split the "Micro VMs and persistent storage" feature on the Pay-as-You-Go plan into two separate listed features: "Micro VMs" and "Persistent storage."
plans[Pay-as-You-Go].featuresFly.io consolidated two separate features on its Pay-as-You-Go plan, merging "Micro VMs" and "Persistent storage" into a single listed feature, "Micro VMs and persistent storage."
plans[Pay-as-You-Go].featuresFly.io removed the "Waive or refund unintended charges for paid support customers" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io removed the combined "Micro VMs and persistent storage" feature from its Pay-as-You-Go plan, replacing it with two separately listed features: "Micro VMs" and "Persistent storage."
plans[Pay-as-You-Go].featuresFly.io added a new feature to its Serious Support plan: "Waive or refund unintended charges for paid support customers."
plans[Serious Support].featuresFly.io updated its Pay-as-You-Go plan, setting the monthly price to 0 cents from a previously unspecified value.
plans[Pay-as-You-Go].price_monthly_centsFly.io consolidated two separate Pay-as-You-Go features, "Micro VMs" and "Persistent storage," into a single combined feature listed as "Micro VMs and persistent storage."
plans[Pay-as-You-Go].featuresFly.io removed the "Refunds/waivers for unintended charges" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io removed the "SOC2" feature from its Compliance plan, replacing it with "SOC2s" in the plan's feature list.
plans[Compliance].featuresFly.io changed the monthly price of its Pay-as-You-Go plan from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated the feature list on its Pay-as-You-Go plan, changing the wording of "ACLs and Narrowly scoped tokens" to "ACLs and narrowly scoped tokens." No features were added or removed.
plans[Pay-as-You-Go].featuresFly.io updated the Serious Support plan, replacing the "Waive or refund unintended charges for paid support customers" feature description with "Refunds/waivers for unintended charges."
plans[Serious Support].featuresFly.io updated its Compliance plan features, changing "SOC2s" to "SOC2" in the listed offerings.
plans[Compliance].featuresFly.io added a new feature to its Serious Support plan: "Waive or refund unintended charges for paid support customers." This is in addition to the existing "Access to dedicated team of engineers" feature.
plans[Serious Support].featuresFly.io updated its Pay-as-You-Go plan, changing the monthly price field from none to 0 cents.
plans[Pay-as-You-Go].price_monthly_centsFly.io removed the monthly price value for its Pay-as-You-Go plan, changing it from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io removed the "Waived or refunded unintended charges for paid support customers" feature from its Serious Support plan. The plan now only lists "Access to dedicated team of engineers" as an included feature.
plans[Serious Support].featuresFly.io added a new feature to its Serious Support plan: "Waived or refunded unintended charges for paid support customers."
plans[Serious Support].featuresFly.io removed its Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers and the ability to waive or refund unintended charges for paid support customers.
plans[Support]Fly.io added a new Serious Support plan starting at $29/month, which includes access to a dedicated team of engineers.
plans[Serious Support]Fly.io updated its Pay-as-You-Go plan, setting the monthly price field to 0 cents from a previously unspecified value.
plans[Pay-as-You-Go].price_monthly_centsFly.io removed its Serious Support plan, which had been priced starting at $29/month and included access to a dedicated team of engineers.
plans[Serious Support]Fly.io added a new Support plan starting at $29/month, which includes access to a dedicated team of engineers and the ability to waive or refund unintended charges for paid support customers.
plans[Support]Fly.io changed the Pay-as-You-Go plan's monthly price from 0 cents to none.
plans[Pay-as-You-Go].price_monthly_centsFly.io updated its Pay-as-You-Go plan's monthly price from none to 0 cents.
plans[Pay-as-You-Go].price_monthly_centsFly.io removed its Support plan, which was previously priced starting at $29/month and included access to a dedicated team of engineers.
plans[Support]Fly.io added a new Serious Support plan starting at $29/month, which includes access to a dedicated team of engineers.
plans[Serious Support]